Return to Vendor

Compiere can automate your return to vendor processes through Vendor Return Materials Authorization (RMA). Vendor RMAs are linked to the original Purchase Order and Material Receipt. The Vendor Return Policy can be used to control whether the goods are eligible for return. Any violations to the return policy can be overriden by users with the “Override Return Policy” privilege. Vendor RMAs can be matched to Return to Vendor transactions and Credit Memos. Return to vendor transactions can be entered directly as new documents, or created from a Vendor RMA. If they are created from a Vendor RMA, all the details of the Vendor RMA are automatically copied over to the Return to Vendor. The Generate Credit Memo process can be used to generate the Credit Memo. Alternatively, the Credit Memo can be manually entered and matched to the Return to Vendor transaction.