eCommerce (Web-Based Storefront)
Prophet 21 makes it easy to service existing and prospective customers 24 hours a day, seven days a week, with its Web-based storefront solution for distributors. In addition, a powerful administrative console allows distributors to keep their site fresh and better manage online content. An integrated Web-based storefront makes it possible for you to service customers as near as next door or as far away as the other side of the world, without making the financial investment of opening a branch or hiring more staff. Your customers can also use your secure Web site as their business system to keep track of what they ordered for their individual customers, and download accounting-specific information, including past invoices, into Microsoft® Excel® spreadsheets—a value-added service that will make them loyal customers for years to come. Because your Web site and ERP solution work from a single database, you’ll receive online orders directly into your distribution ERP system without intervention from your staff, saving time and avoiding costly re-keying errors. This not only increases sales and improves customer service, but also frees your customer service staff to focus on more profitable tasks, such as developing new customers.