CRM Features

 

Implement an organization and industry specific CRM solution cost-efficiently and quickly to meet your company’s needs. IFS Customer Relationship Management includes a powerful, yet easy to use process manager with pre-defined industry CRM process templates that help reduce costs and improve return on investment.

Best-Practice CRM Process Baselines
Use these baselines directly out of the box, or for a custom solution, create a one-of-a-kind database that meets your company’s individual CRM needs. Take advantage of best-practice solutions within your industry, while at the same time, have the power to mold your CRM solution to meet your specific needs.

Easy-to-Use Graphical Environment
Sophisticated enough for professional developers, the IFS CRM Process Manager™ is easy to learn and use for first-time or infrequent users. The graphical environment enables you to quickly and efficiently create a customized solution for your business.

Automatic Updating
Easily and quickly create a customized solution for your business and automatically roll out changes to remote users; a simple click immediately creates an Oracle or SQL script that is ready to be put to use. You gain complete control over your database without ever writing a single line of code.

Global Solutions
Multi-lingual with support for over 23 languages, IFS Customer Relationship Management lets you create your unique CRM solution to differentiate your business from the competition.