NetSuite CRM+ integrates what has become the customer channel of choice, and a business's most pervasive marketing vehicle, the company Web site
- Web hosting capabilities includes rich site builder tools that allow for dynamic content driven from the CRM system, including an online product catalog, lead capture, and customer self-service.
- One-to-one publishing capabilities allow for personalized and targeted content to be delivered to prospect or customer portals.
- Site Analytics adds rich integrated Web reporting that provide aggregate site metrics previously only available through third party monitoring services, as well as unique visitor specific click-through and page hit information invaluable to targeted sales and marketing follow up.
- Robust Intranet publishing capabilities are also included with specific audience controls that allow content to be tailored to different departments or groups of individuals such as managers versus all employees.