S2K Enterprise
Customer Relationship Management for S2K Enterprise
VIA’s powerful suite of web-based CRM applications can help you economically find, attain, develop, and maintain your most profitable customers. With one central database, VAI’s Customer Resource Management provides an enterprise-level view of all customer and prospect interactions for improved customer satisfaction.
- Integrated Contact Management provides real-time access to all existing customers and product information.
- Marketing Automation tools generate effective, consistent, and timely campaigns which increase customer satisfaction.
- VAI’s SalesLinx application enables sales teams to work with utmost effectiveness, no matter if they are local or remote.
Marketing Automation
Marketing Automation campaigns allow you to mail, fax, and email sales or promotional literature directly from the sales team dashboard.
The sort criteria enable the selection of specific target audiences for campaigns. The group e‑mail feature sends promotional sales information, new product information, item coupons, updated price lists, and other sales collateral instantly to a targeted customer or prospect audience.
Broadcast information from campaigns will automatically update in the contact management notes file, allowing for easy review and follow-up. Increase the timing and relevance of your promotional messages using this powerful CRM software tool. VAI CRM software ensures the development of long-term client relationships.
Remote Sales Force Automation
SalesLinx web-based feature provides downloadable data from the main server to a laptop, enabling remote access to customer information.
Regardless of location, sales representatives can update, create, or edit prospect records, enter orders or quotes, check sales history and inventory, review the status of orders, or use contact management functions.
Data synchronization enables the user to transmit orders and update the database on demand or at scheduled intervals.
Updated customer information and new leads are automatically forwarded to your sales team, maximizing sales force automation productivity.
S2K Enterprise Modules
- Materials Management for S2K Enterprise
- Sales & Order Management for S2K Enterprise
- Financial Management for S2K Enterprise
- Production Management for S2K Enterprise
- Supply Chain Management for S2K Enterprise
- Customer Relationship Management for S2K Enterprise
- Additional Capabilities for S2K Enterprise