Built in Services and Support

SAP Business ByDesign is designed to simplify IT with built-in IT services, automated maintenance and support, and a quality-assured service model.  The SAP Business ByDesign solution is connected to SAP experts who monitor and maintain each customer’s on-demand system.  The solution includes automatic health checks to continuously monitor and manage system performance as well as built in safeguards to ensure the integrity, safety, and security of every customer’s invaluable company data. The SAP Business ByDesign solution can be personalized by fine-tuning and adapting it at any time using the built-in business configuration functionality.  In addition, built-in learning and help provide 24/7 access to resources and the SAP Business ByDesign community, enabling SME customers to get knowledge and help whenever they need it.