Cetec ERP | Custom Workflow & Alerting

Custom Workflow & Alerting

Workflows let you manage and track assignment of items based on workflow stage, departments, and assignments of responsibilities therein. A workflow assignment starts tracking of queue time, emails a Ping to the assignee, and “nag” alerts can be set to continually email based on a priority level to the notifier. Workflow stages and assignment options are fully customizable by you!