Deacom understands that customers have a day job so the company provides options for both remote and on-site implementation services. A Deacom implementation requires at least two hours a day, three times a week via GoToMeeting, supplemented by homework for both the Deacom and customer resources (e.g. locating data, determining how processes should work, documenting SOPs, etc) to be completed between meetings. This ensures that Deacom and the customer makes the best use of their time. 

Progress of the implementation can be seen in the Project Dashboard which is accessible to all project stakeholders. This dashboard aggregates all data with drill down capabilities into the different project areas, a project scorecard, and project health at the top level. This transparency fosters a collaborative relationship throughout implementation as well as post Go-Live.