E2 Manufacturing
Services & Support for E2 Manufacturing
In 2021, Shoptech Systems and its ERP products were acquired by ECi Software.
Chat Support
Chat online with support between 8:00 AM – 8:00 PM EST.
Classroom Training
This 3‑day course outlines how to get E2 running by focusing on the key elements of the software from start to finish and is an integral part of the overall implementation process.
E‑Learning
The E‑Learning training videos are available 24⁄7 to assist in learning the system. This convenient and thorough training system assures all users are comfortable and practiced with the E2 MFG upon implementation.
Hardware Support
A team of dedicated hardware techs is ready to answer any hardware-related questions.
ISO Consulting
On-Site training is tailored specifically to meet the needs of each individual shop.
ISO training prepares organizations for an ISO Certification Audit. On-site and classroom training is available by RABQSA Quality Management System Auditors to enable users to perform Internal Audits.
- Learn the requirements of each ISO clause.
- Determine the implementation methodology necessary to comply with each clause.
- Identify the objective evidence required to demonstrate compliance during a Certification Audit.
- Provide evidence from within the E2 MFG and the Quality Management System Documentation generated by the Rapid Documentation System.
Onsite Consulting
On-Site training is tailored specifically to meet the needs of each individual shop.
ISO training prepares organizations for an ISO Certification Audit. On-site and classroom training is available by RABQSA Quality Management System Auditors to enable users to perform Internal Audits.
- Learn the requirements of each ISO clause.
- Determine the implementation methodology necessary to comply with each clause.
- Identify the objective evidence required to demonstrate compliance during a Certification Audit.
- Provide evidence from within the E2 Shop System and the Quality Management System Documentation generated by the Rapid Documentation System.
Phone Support
The Shoptech Technical Support department is uniquely qualified to answer questions on all E2 ERP system products.
Six Training Facilities
Shoptech has offices in Hartford, CT; Cincinnati, OH; Las Vegas, NV; Houston, TX; and Toronto, Canada.
Tech Support
Support is available through chat, phone, or email.
Virtual Training
Virtual training is accessible from any computer.
E2 Manufacturing Modules
- Materials Management for E2 Manufacturing
- Sales & Order Management for E2 Manufacturing
- Financial Management for E2 Manufacturing
- Production Management for E2 Manufacturing
- Supply Chain Management for E2 Manufacturing
- Customer Relationship Management for E2 Manufacturing
- Additional Capabilities for E2 Manufacturing
- Services & Support for E2 Manufacturing