Global Shop Solutions | Whittle


Case Study: Whittle Flooring Company, Ltd

 

Solution: Global Shop Solutions

Industry: Wood and Lumber Manufacturing

Location: Leyland, United Kingdom

 

 

About The Company

In addition to its flooring products, Whittle Flooring Company also produces interior panels, technical panels, sub-assemblies, modular components and CNC machined parts for the transport and construction industries. Located in Leyland, U.K., the company supplies all major bus and train manufacturers within the U.K. as well as a selection of minibuses, trucks, military vehicles and boat builders.

The Situation

 

Whittle Flooring wanted to go live fast and had a short and tight timeline to go live. They experienced Global Shop Solutions consulting motto of “anytime, anywhere, and whatever it takes” firsthand, and the go-live ERP software implementation with Global Shop Solutions went smoothly, with a minimal number of speed bumps.

 

Whittle Flooring Company sent four employees to the new-customer ERP Boot Camp at the Global Shop Solutions headquarters in the U.S. (The Woodlands, Texas) for comprehensive training on the system. 

 

The Solution

 

“The Global Shop Solutions team knew exactly what we needed, and they were able to quickly resolve anything we threw at them,” says Mandy Mitchell, ERP Team Member at Whittle Flooring Company. “We’re delighted that things went well with our initial implementation. We also wanted a vendor that was committed to continual software improvement and keeping it at the forefront of manufacturing ERP technology. We found the product and the vendor we were looking for in Global Shop Solutions.”


“The Global Shop Solutions team knew exactly what we needed, and they were able to quickly resolve anything we threw at them,” says Mandy Mitchell, ERP Team Member at Whittle Flooring Company. “We’re delighted that things went well with our initial implementation. We also wanted a vendor that was committed to continual software improvement and keeping it at the forefront of manufacturing ERP technology. We found the product and the vendor we were looking for in Global Shop Solutions.”

 “The Global Shop Solutions team knew exactly what we needed, and they were able to quickly resolve anything we threw at them,” says Mandy Mitchell, ERP Team Member at Whittle Flooring Company. “We’re delighted that things went well with our initial implementation. We also wanted a vendor that was committed to continual software improvement and keeping it at the forefront of manufacturing ERP technology. We found the product and the vendor we were looking for in Global Shop Solutions.”

 

 

Results & Benefits

 

One of Whittle Floor Company’s first goals with Global Shop Solutions ERP was improving their ability to monitor key performance indicators (KPIs) in a more accurate and timely manner. Mitchell and her team are still in the process of fine-tuning the KPI tracking process, but they can see the positive impact it will have over the long-term.


Already, managers can determine which jobs are not being produced in a cost-effective manner, and can use the data to make decisions about how to simplify processes and reduce costs or reassess their relationship with the customer. In addition, Whittle Flooring Company has implemented several custom applications to organize and format the data the way managers need to see it.

 

“That’s one of the great things about Global Shop Solutions,” notes Mitchell. “It can cater to just about anything we want it to do by adding new buttons, fields, or screens that fit the way we work.”