Quality

QCS Supplier, In-Process, Customer, Enterprise

• Supplier:
  Receiving/Receiving inspection
  Measure supplier performance
  Vendor Returns (Vendor RMA)
  Monitor Vendor approval/status
• In Process:
  Production inspection/disposition
  Track by Serial during production
  Report cost of Scrap
• Customer:
  Outbound shipping requires QA
  Customer RMA directed to Quality
  Customer Complaints – voice of the customer
• Enterprise
  Track Quality incidents (safety, audit results…)
  Change Management (define, review, approve)
  Web portal provides enterprise visibility of quality events, status, activity and metrics.
  Web portal based document management
  Web portal data is synchronized with SyteLine
• Core Functions
  Quick kiosk-style reporting of Quality Issues
  Non-Conformance Management
  Corrective Action Reporting
  Cost of Quality
  Gage management
  Record inspection results, defects
  Automated Quality Tag printing