Infor CloudSuite Industrial (Syteline)


Field Service Management

 

  • Field Service
  • Depot Service
  • Service and Repair orders
  • Incident management
  • Service contracts
  • Warranty contracts
  • Knowledgebase
  • Resource scheduling
  • Skill/certification/location matching
  • Unit Configuration: as built, as-repaired
  • SRO (Service Repair Orders)
  • Manage exchanges, loaners, rentals,
  • Track Warranty claims
  • Preventative maintenance order support
  • RMA support
  • Time and expense tracking
  • Equipment meter
  • Service history
  • Mobile Data collection support

 
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