Infor CloudSuite Industrial (Syteline) | Gloucester Engineering

Case Study: Glouchester Engineering

Solution: ERP
Products: Infor™ SyteLine
Industry: Industrial Manufacturing/Plastics Fab
Country: USA

About the company
Gloucester Engineering Co. (GEC) has been a global leader in advancing quality and production limits in the plastics extrusion and converting market. The company offers a range of innovative systems and components for new lines and retrofits, providing applications that include blown and cast film extrusion, foam and sheet extrusion, bag making, and extrusion coating equipment. GEC manufactures equipment from its headquarters in Gloucester, MA, and through its joint-venture company in Damman, India.


  • Easily manage CRM, sales, financials, and mixedmode
  • Gain visibility across all four business units
  • Ensure database security with instant remote access
  • Avoid application and server compatibility issues, and
    support growth without increasing IT costs


  • Gained rich functionality of on-premises software plus
    flexibility of on-demand cloud access
  • Reduced risk of lost data and hardware issues by having
    database and software maintenance performed in the cloud
  • Ensured applications are always current and synchronized
    with hardware, eliminating the need to update servers or
    resolve compatibility issues
  • Gained scalability for growth without expanding the IT
    infrastructure, saving IT and administrative costs, including
    during future upgrades and acquisitions
  • Easily integrated disparate systems to provide visibility
    across all four business units into one central data source
    containing real-time information
  • Improved ability to closely track customer, prospect, and
    account information, as well as monitor the shop floor
  • Enhanced decision-making via real-time visibility into
    customer service, sales, manufacturing, and
    financial reporting
  • Slashed closing cycle time by over 60% soon after
    system implementation
  • Saved over $108,000 in annual direct payroll costs, $34,000
    in annual software and service costs, and $40,000 annually
    from less leakage through credit and payment

An intuitive user interface and Infor ION Suite integration
capabilities combine with maintenance in the cloud to give
Gloucester Engineering speed and flexibility.