JD Edwards EnterpriseOne
Customer Self Service
Give your customers real-time, 24-hour access to purchasing and order status information via the internet using an intuitive, easy-to-use interface. Oracle's JD Edwards EnterpriseOne Customer Self Service can recognize the customer and personalize the experience by providing specific and relevant information, promoting improved communication while lowering the cost of routine transactions and freeing your agents to devote more time to customers with special issues.
Customer online access to order status, shipment tracking, inventory availability, account balances, and account information
Sales order entry and review
Personalized customer alerts.