Product Details

SAP Business One

Price Range $50K - $500K
Cost Per User $5,000/mo
No Icon Cloud
Yes Icon On-Premise
Retention Rate
User Range
25 — 1000
Financing Options
Finance, Subscription
Minimum Fee to Implement
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SAP Business One
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SAP Business One Overview

SAP Business One is a business management software solution created for small- to medium-sized businesses. SAP ERP software offers affordable and easy-to-use industry-specific solutions for manufacturing and distribution businesses. Business One provides an end-to-end comprehensive solution designed to help manage all core business functions, such as finance, operations, and customer relationship management (CRM).

Flexible integration capabilities facilitate versatile integration between SAP ERP software and external systems. Business One merges seamlessly with Microsoft Office products such as Outlook, Excel, and Word. With workflow-based alerts, Business One can be customized to send specific event reports at pre-defined times to applicable recipients. User-friendly customization allows users to specify preferences for data, fields, queries, policies, and reports without the need for IT involvement.

SAP ERP system provides managers and executives with the up-to-the-moment critical information necessary to make informed decisions. SAP ERP aims to automate vital business processes while reducing total manufacturing costs. Gain real-time visibility into operations and collaborate with global networks. SAP ERP system helps to optimize the entire manufacturing process, including production planning, process scheduling, project management, compliance, supply chain management, and human capital management.

SAP Business One Advantages

SAP offers a robust, single-application solution for small- to medium-sized manufacturing and distributing businesses. All core functionality is built into the Business One application in a user-friendly, highly customizable format, eliminating the need for multiple enterprise resource planning software systems.

SAP ERP software aids in streamlining end-to-end operations and boosting profitable growth with centralized information that allows real-time access to data across all departments. Reduce administrative costs by eliminating the need for duplicate data entry.

SAP ERP software is a scalable, integrated enterprise resource planning solution that fosters organizational expansion to support the necessary growth in manufacturing businesses. SAP ERP is easy to implement and maintain, minimizing time spent on end-user training. Industry-specific enhancements can be installed as needed to refine the solution quickly without the need for technical staff. Extensions are integrated automatically into the core functionality of the solution providing manufacturers with quality management tools for the entire business process.

SAP Business One Technology

SAP ERP system for manufacturing and distributing businesses is a comprehensive technological platform designed as a Service-Oriented Architecture (SOA) to deliver seamless integration within the system. The flexibility of the solution’s architecture allows businesses to easily incorporate the solution on PCs or mobile devices. 

The solution runs on Microsoft SQL Server, Progress, IBM DB2, Oracle, and SAP HANA in-memory platform, which processes high volumes of data in real time. SAP ERP is compatible with the following operating systems: Mac OS, Linux, Windows, Unix, and Novell Netware, and is accessible remotely via the mobile app.

SAP ERP solutions integrate smoothly with Microsoft Office and Crystal Reports for a user-friendly experience. The API included in the solution is COM-technology based and allows for development in Java, C++, and Visual Basic.
SAP ERP integration platform interfaces with SAP Net Weaver, which enables multi-company, inter-organizational connectivity. The Remote Support Platform (RSP) assimilates software updates, performs periodic testing of the server, and employs routine back-ups.

SAP Business One Modules

Materials Management for SAP Business One

Inventory Management

SAP ERP system delivers a robust inventory management module to help manufacturing and distribution businesses better manage inventory. The Inventory Management module facilitates efficient inventory management in real-time across multiple warehouses. Maintain cost-effective production, optimize inventory levels, and improve on-time delivery with the ability to track and record all stock movement. Manage detailed warehouse data and gain the capacity to plan production orders based on material requirements planning (MRP) for improved warehouse management.

The functional modules in the SAP ERP system help to reduce inventory costs and improve customer satisfaction. SAP ERP solutions offer full transparency of inventory and accounting transactions with powerful reporting tools to help improve business processes.

Generate up-to-the-minute reports based on continuous inventory data for powerful item management. This module fully integrates with other modules within the solution, such as sales and purchasing, to provide efficient and accurate stock management.

SAP ERP solution offers the following features in its Inventory Management module:

  • Manage stock using multiple units of measure and pricing.
  • Employ various costing models such as average cost, FIFO, etc., as defined throughout the business or by the warehouse.
  • Track stock transfers, record goods, receipts, and issues, perform cycle counts, and enable consignment and drop-ship options.
  • Create and maintain multi-level Bills of Materials (BOMs); globally maintain prices.
  • Automatically create warranty records with Serial Number Tracking.
  • Gain full traceability with Batch and Lot Tracking functionality.
  • Manage the picking and packing process with multiple queues and automatically generated pick lists.
  • Quickly perform cycle counts with stocktake capabilities.

Sales & Order Management for SAP Business One

Sales and Promotions

SAP ERP solution for manufacturing and distributing businesses aids in planning and executing sales and promotions with web-based CRM functionality. Campaign management tools help to keep customers and partners up to date on current sales events. Quickly access real-time information to identify new sales opportunities. Manage separate sales deals from multiple product lines for effective promotions. Gain the ability to monitor the success rate of sales and promotions by accessing the promotion planning data and measuring it against the actuals.

SAP ERP provides the tools necessary to keep contacts current on new products and services via HTML-formatted emails. Design both short-term and long-term sales and promotion plans with ease. User-friendly drop-down menus offer quick and easy access to daily activities: view and manage the appointment calendar, customer contact list, pipeline, and data-rich sales reports. Create coupons and discount codes for upcoming sales and promotions to send to customers via email or snail mail campaigns. 

Financial Management for SAP Business One

SAP ERP solutions offer a comprehensive and completely integrated enterprise resource planning system to effectively manage all financial and accounting needs for growing manufacturing and distribution businesses. Simplify and streamline financial management processes with automation and real-time posting.

The accounting and financial tools in the SAP ERP system support the following business processes:

Financial Reporting

Easily access and create a broad range of standard and customizable financial reports such as balance sheets, cash flow analysis, profit and loss statements, multi-period comparisons, budget reports, and transaction reports. 


Manage all accounting transactions in one place, including account setup and maintenance, journal entries, general ledger, and budgeting. Handle multi-currency transactions and simplify processes with automatic tax calculations.

Banking and Reconciliation 

Efficiently reconcile accounts and process all payments, including credit and debit cards, checks, and cash. Electronic bank statement processing allows account data received from the bank to be imported and automatically posted into relevant balance sheets.

Controlling (or Cost Accounting)

Effortlessly manage cash flow, track budgets, and compare actuals to planned budgets for an accurate and current view of the business. Set up distribution rules that enable the automatic allocation of funds to profit centers based on predefined terms.

Customer Relationship Management for SAP Business One

SAP Business One ERP system delivers an integrated and user-friendly Customer Relationship Management (CRM) system for manufacturing and distribution businesses. The Business One solution offers the tools necessary to streamline and optimize the entire sales process, from acquiring leads and managing orders and customer data to conducting after-sales support. Increase profitability and customer satisfaction. 

The CRM tools in SAP Business One offer the following features and benefits:

  • Sales opportunity management aids in creating, executing, maintaining, and analyzing marketing campaigns. Create personalized dashboards and interactive forecasting, and analysis reports to better track and manage opportunities throughout the sales process. Generate sales documents using a wide selection of templates. Deliver instant price quotes and convert them into orders.
  • Web-based customer management provides a web-based interface accessible to sales teams and customers. A user-friendly interface allows sales teams to access data anytime, from anywhere. Customers can post inquiries and check order statuses. Predict trends and anticipate customers’ needs with full visibility of customers’ historical information.
  • Microsoft Outlook integration offers complete integration between Microsoft Outlook and SAP Business One to assist in streamlining daily business activities. Synchronize customer contact data, calendars, and email. The quotation function enables the ability to view and edit existing quotations in Outlook.
  • Customer service management gives customer service and support teams the ability to administer service contracts and warranties. Manage service calls and monitor all customer service activities with alerts and reports.
  • Business partner management helps to manage data for channel partners and resellers. Track sales leads and opportunities with access to business intelligence, including contact summaries, profiles, account balances, and sales pipeline analysis.

Customer Data Management

SAP enterprise resource planning system offers manufacturing and distribution businesses the ability to manage customer data and business processes with ease. The solution’s web-based CRM functionality allows users to access customer information remotely anytime, from anywhere. Store and manage order histories and appointment reminders. Create multiple contact lists for email, phone, and snail mail campaigns. 

SAP ERP system offers a 360-degree view of customers and their needs providing businesses with the ability to offer customers the right products and services at the right time for increased customer satisfaction. Effective sales and opportunity management help to deliver faster and more successful sales conversions.

Access all transaction history, such as terms, discounts, credit limits, and bank and credit card information. The user-friendly dashboard in SAP ERP solutions gives a complete overview of account balances, deliveries, orders, and pipeline opportunities. Anticipate customer needs based on historical information to better align production and inventory with sales. 

Increase the level of customer relationships post-sale with the capacity to respond faster to service calls and better manage warranties and service contracts. 

The key benefits of SAP Business One CRM enterprise resource planning solution include the following features:

  • Easily manage all sales-related customer data with full synchronization with Microsoft Outlook.
  • Quickly create detailed reports with predefined report templates.
  • Manage warranty and service contracts efficiently and gain the ability to respond to service calls quickly.
  • Speed up response times with access to all customer data in one place.
  • Track sales opportunities and activities from initial contact to close. 

Additional Capabilities for SAP Business One


SAP Business ONE ERP software offers complete integration functionality for manufacturing and distribution businesses to build a robust, user-friendly online store. Easily develop and manage a custom-designed, fully integrated SAP database-driven website for improved customer experience.

Set up an online store that brings together inventory and financials for enhanced Web-based shopping that includes an online catalog, shopping cart, complete order processing, and online customer service. Quick implementation offers the ability to deploy a full-featured e‑commerce website in a day. 

Increase revenue with targeted, personalized marketing campaigns that enable both up-selling and cross-selling recommendations. Process orders with the confidence of knowing that items are in stock and delivered to customers on time. Offer a personalized shopping experience with self-service access and real-time inventory tracking to speed up order fulfillment and improve customer satisfaction. Reduce cost-of-sale errors with customizable automated sales processes to boost sale order success rate. 

Services & Support for SAP Business One


SAP Business One ERP solution offers comprehensive training via e‑learning courses to help manufacturing and distribution businesses experience successful adoption of the ERP software. SAP Business One delivers task-based e‑learning courses designed to demonstrate the features of important and relevant business tasks and how they relate to each other.

The e‑learning training program contains over 20 different sessions focused on business processes via demonstrations and presentations. Download links to training exercises from the Learning Map to practice anytime.

SAP Business One enterprise resource planning software offers the following e‑learning modules:

  • Banking
  • Master Data
  • Manufacturing Resource Planning (MRP)
  • Production
  • Purchasing and Accounts Payable (A/P)
  • Sales and Accounts Receivable (A/R)
  • Service
  • Reporting

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