Customer Relationship Management (CRM)
Provides a fully functional sales and marketing automation toolset designed to improve sales and marketing productivity, including communications and scheduling tools, pipeline and forecast management and customer service.
QAD's comprehensive suite of customer management solutions supports all phases of the customer lifecycle—from acquiring customers, through managing orders, pricing and fulfillment. Customers rely on our solutions to run marketing and sales force automation, manage sales force activity and performance and to monitor adherence to their sales process.
Drive revenue: Through effective and cost efficient marketing campaigns
Increase visibility across all channels: Giving a complete picture of the customer
Improve the customer’s experience: Quick, accurate information and self-service options help keep the customer informed
Streamline order processes, including configurations: Accurate order entry and product configuration reduce costs and shorten deliveries