The Web-based CRM functionality in SAP Business One provides a menu designed to help you quickly access your daily activities. Use the My Focus drop-down menu to immediately view and manage your appointment calendar. Use the Sales View menu to get a fast view of your customer list, pipeline, and activities, as well as numerous sales reports.
With its Web-based campaign management functionality, SAP Business One enables you to keep partners and customers up-to-date on important business information. You can advertise special promotions; create discount codes and coupons to send out through e-mail or regular mail; keep your contacts upto- date on new products or services; and send campaigns as HTML-formatted e-mails to distribution lists.