WorkWise ERP | Return Merchandise Authorization (RMA)

Return Merchandise Authorization (RMA)

The RMA application provides users with the needed resources to manage customer returns, which includes recording and documenting RMA requests, the ability to receive returned goods, send replacement goods, and approve or deny claims. 

With this solution you can quickly enter and process RMAs, create replacement and return orders, as well as assign a credit memo after the RMA has been approved.


• Receive returned goods
• Record and document RMA requests
• Create credit memos
• Print RMA’s for internal use