Sage 100c Manufacturing

Customer Relationship Overview
Build customer loyalty, improve satisfaction and achieve a better ROI. Set new standards for customer service, improve loyalty and retention, and boost sales. Add Customer Relationship Management (CRM) to your Sage 100 ERP system to profile, track and target customers for a better bottom line. Get immediate visibility to critical customer data and increase productivity throughout your business with real-time access. Improve data integrity and eliminate the potential for costly order processing errors. Gain remarkable efficiencies by allowing your salespeople to issue sales orders, perform customer inquiries, or view detailed orders and invoices from Sage 100 ERP. Connect your sales force with all the data in your ERP system, and watch your productivity and profitability rise.
Get the tools you need to find new customers, close sales faster, and access transaction history, to build lasting, more profitable relationships. Add SageCRM to your system to dynamically link processes, information, workflows, and communication channels from customer–facing activities through finance, production and inventory systems. An award-winning wireless and browser-based system, SageCRM provides enterprise-wide access to your vital customer, partner, and prospect information. 
With a full suite of integrated applications, including Sales, Marketing, Customer Service, Accounting, Distribution, Manufacturing, and Business Insights Explorer – you can seamlessly convert SageCRM prospects to customers. Strengthen your customer relationships, produce up-to-date sales results, increase your forecasting accuracy and productivity, and get true visibility across your business.
  • View complete customer information—orders, payments, account history, marketing campaigns, customer care, communications and attachments
  • Streamline visibility of relevant customer information for critical areas of your business
  • Effectively convert prospects to customers
  • Quickly analyze, forecast, and report on key sales data
  • Synchronize your sales, marketing, and customer care activities
  • Deploy quickly using training and coaching quick tips, videos, and wizards
  • Build long-lasting customer loyalty and generate repeat sales
  • Assign, schedule, track, and measure performance of marketing campaigns