A Tier 1 ERP is an extensive, highly customizable system typically implemented by multi-location, international companies. They have massive capabilities to handle big data at lightning speed and custom programming resources to put very diverse company locations on one system. Examples of ERP systems in Tier 1 include SAP, Syspro, Microsoft Dynamics, Oracle, and NetSuite (which Oracle acquired). If you are a small to mid-size manufacturer with employees who previously worked with a large manufacturer, they will likely recommend an ERP system from one of these recognizable names. In fact, when you search online for Top ERP Systems by company size, all the top solutions will be Tier 1, with few exceptions. For decades these companies focused on large enterprise organizations but they’ve also created niche solutions for smaller companies, such as SAP Business By Design, NetSuite Small Business and Dynamics 365.
Is Tier 1 a good fit for you? If you answer “yes” to most of the following questions, then you may want to include them in your search.
- Do you have or plan to dedicate at least one full-time position as a system administrator/data analyst for your new ERP?
- Would you like a highly customizable solution?
- Are you willing to consider the most expensive ERP solutions?
- Do you have international locations?
- Do you have multiple locations that do different things but you want one system?
- Do you prefer hiring publicly traded companies?