Product Details

Infor CloudSuite Industrial (Syteline)

Price Range $25K - $500K
Cost Per User $150/mo
Yes Icon Cloud
Yes Icon On-Premise
Retention Rate
User Range
5 — 1000
Financing Options
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Infor CloudSuite Industrial (Syteline)
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Infor CloudSuite Industrial (Syteline) Overview

Infor SyteLine ERP is a powerful, visual ERP software solution that is specifically designed to help mid-sized manufacturers manage discreet, process, configure-to-order, assemble-to-order, make-to-stock, make-to-order, and mixed-mode applications with greater efficiency and profitability. With the ability to handle complex manufacturing processes such as Engineer to Order or project-style manufacturing, Infor SyteLine is a versatile, cost-effective solution that can meet the needs of a wide range of manufacturers.

Infor SyteLine ERP system is available both on-premises and in the cloud as CloudSuite Industrial, providing manufacturing businesses with the flexibility they need to choose the deployment model that best suits their specific needs. Regardless of the deployment model, both solutions offer advanced functionality to streamline and optimize processes, from scheduling and forecasting to inventory planning and after-market service.

In addition to its powerful functionality, Infor SyteLine is also designed to be easy to use. Role-based dashboards and reporting tools help manufacturing businesses leverage insights to make well-informed decisions and achieve Smart Manufacturing and Industry 4.0 goals. This means that manufacturers can access the information they need quickly and easily, enabling them to respond to changing market conditions and demands with agility and efficiency.

Overall, the SyteLine ERP software system is an excellent choice for mid-sized manufacturers who are looking to improve their operational efficiency and profitability within the organization. With its end-to-end functionality, versatility, and ease of use, SyteLine ERP can help manufacturers to achieve their goals and compete in today’s fast-paced business environment.

Whether deployed on-premise or in the cloud, Infor SyteLine ERP is a complete solution that can help manufacturers to streamline their operations and drive growth and innovation in their organizations.

Infor CloudSuite Industrial (Syteline) Advantages

Infor ERP Solution Benefits for Complex Manufacturing Processes

Infor CloudSuite Industrial (Syteline) ERP solution has many mechanisms designed to deliver value and a lower total cost of ownership to our customers. These include business and industry-specific solutions, industry expertise in all areas of the company, and formal implementation methodologies tested over thousands of ERP software implementations. 

Our research and development enable innovation, and our Extend and Evolve components add value to existing solutions. Low-impact upgrades, skilled consultants with extensive industry experience, and seasoned support personnel (with many years of experience) add to the fold. This effectiveness can be attested by our many reference customers who have experienced real-life benefits and by our class-leading retention rates.

Because every company is slightly different from the next, Infor CloudSuite Industrial (Syteline) ERP empowers manufacturing companies to personalize the user interface to meet unique industry, team, or individual user requirements.

The user can easily add, remove, and edit fields, labels, and complete screens without the need for technical programming. Importantly, the time invested and business value created is not lost when the system is upgraded. As the company changes, the Infor Syteline ERP system will adapt and move forward with the business.

  • A dynamic cloud ERP system allows manufacturers to shape their Infor ERP experience
  • An ERP software solution built on core Microsoft® deliverables, facilitating a reduced cost of ownership
  • A solution built and managed with industry experience for manufacturing needs via predictive analytics
  • A full enterprise resource planning solution to meet the needs of manufacturers across different operating models
  • Easy to implement in the cloud or on-premise deployment

Infor CloudSuite Industrial (Syteline) Technology

Finding an edge for your business is far from easy. Progress is often of the one-small-step variety rather than the giant leap that companies need to put some distance between themselves and the competition.

It’s easy to wonder sometimes — is settling for less becoming the new normal? Not with Infor (Syteline) ERP system. With Infor Syteline software leading technology innovations and high-tech platform, Infor OS, at the core of all the latest technology of Infor’s proven industry CloudSuites, you can forget just getting by and start getting ahead.

Infor Syteline ERP OS Capabilities

  • Integrations — Purpose-built middleware that makes integrating your enterprise systems, both Infor Syteline and non-Infor, fast and easy. Manufacturing companies can eliminate operational silos, scale up or down to meet changing business needs, reduce the burden on IT by putting business process changes into the hands of power users, and achieve unparalleled operational efficiency.
  • Collaboration — Comprehensive platform for social collaboration, business process improvement, and contextual analytics. Incorporating the most innovative social media concepts into a business environment, Infor Syteline OS lets you capture vital corporate knowledge and tie communications to business processes so you can work smarter and faster for increased productivity. From collaborating alongside core systems like ERP or financials to​“following” people and objects, you’ll solve problems and get work done in ways you never thought possible
  • Analytics — Transform data into a competitive advantage. You get industry-specific analytics, robust reporting capabilities, personalized dashboards, and workflows and alerts — all accessible from your mobile device with changes synced automatically to your desktop.
  • Mobility — Access systems and information anytime, anywhere, and extends the capabilities of your core organizational systems. You can unlock the power of existing enterprise solutions by seamlessly integrating mobile capabilities with your Infor applications and get the ability to easily build and deploy high-security custom mobile apps to meet your specific needs.
  • Extensibility – Infor SyteLine software application development framework that lets you easily design and deploy applications that enhance your core enterprise solution. No knowledge of complex source codes or programming languages is required. You’ll be able to create enhancements in a fraction of the time and with far less effort than is required with traditional development approaches.

Infor CloudSuite Industrial (Syteline) Modules

Materials Management for Infor CloudSuite Industrial (Syteline)

Material Management Module

  • Purchase Order Requisitions with approval limits
  • Regular/Blanket Purchase orders
  • Change Orders
  • Purchase Order tolerance management
  • EDI for inbound and outbound transactions 
  • Transfer Orders between locations/warehouses
  • Manage locations, warehouse, and stock location
  • Temporary or Permanent locations
  • Nettable/Non-nettable controls
  • Lot/Serial Control
  • Actual and/or Standard Costing by Item
  • Average, LIFO, FIFO, or Specific cost method
  • Reason reports on scrap and overages
  • Physical Inventory
  • Cycle Count Controls
  • User-defined Unit of Measure conversion
  • Multi-location Purchase Order Builder

APM: Advanced Plant Maintenance Module

  • Manage production equipment, tools, gages, fleets, facilities, …
  • Call center/Call escalation
  • Resource scheduling
  • Skill/certification/location matching
  • Planned service schedule
  • Service Repair Orders

Sales & Order Management for Infor CloudSuite Industrial (Syteline)

Advanced Forecasting Module

  • Build forecast from history, model, or projections
  • Calculate optimum stocking/order levels
  • Analyze trends by Item, item grouping, type, salesperson, and territory
  • Select from various statistical models to create sales forecasts

Estimating / Quoting Module

  • Quoting and cost analysis
  • Build Quote bill of Manufacture
  • Engineering Sandbox development
  • Estimation Worksheet review based on Quantity
  • Flexible pricing
  • One button copy to Customer Order/Job

RFQ- Request for Quote Module

  • Manage requests for quotes with vendors
  • Supports predefined vendor/item sets
  • Select assist by price or lead time
  • Links to Infor SyteLine PO requisition

Financial Management for Infor CloudSuite Industrial (Syteline)

Financial Management Module

  • Flexible General Ledger chart of accounts
  • User-defined Accounting Codes for reporting
  • Integrated Financial Report writer
  • Full G/L drill down to transaction level
  • Multi-currency support
  • Forecast/Budgeting at the account level
  • Recurring Journals
  • Reversing entries
  • Flexible taxation definition
  • Complete A/R and A/P modules
  • A/R and A/P payments are centralized or decentralized
  • Landed Costs assigned to PO receipts
  • Consolidated Invoicing and Vouchers
  • Recurring Vouchers
  • Voucher tolerance management
  • AP and AR Aging reports
  • Interfaces to External Financial Systems
  • Fixed Assets module
  • Multi-location Journal Builder
  • Multi-location Voucher Builders
  • Unit Code Validation by G/L account
  • Intuitive financial management features

Production Management for Infor CloudSuite Industrial (Syteline)

Engineering Module

  • Bill of Manufacture (Integrated routing/BOM)
  • Engineering Workbench
  • BOM Import/Export using XML
  • Phantom BOM
  • Engineering Change Notice
  • BOM Management by Effective Date
  • Alternate Part Management 
  • Mass Part Substitution

Planning and Scheduling Module

  • Plan using APS or MRP
  • Real-time Promise Date Calculation
  • What-If simulation, compare alternatives. 
  • Planner Workbench for Purchasing & Production
  • Finite/Infinite Scheduling by Work Center
  • Forward and Backward Scheduling
  • Schedule overlapping operations; by Batch
  • Constrain by labor or machine
  • Define resource groups/pools
  • Shift schedule(s) by employee and machine
  • Include downtime by employees and machine
  • Master Production Schedule
  • Forecast
  • Meet market demand with advanced planning features
  • Improved overall project management

Production Management Module

  • Support hybrid manufacturing
    (Job Orders, Production Schedules, JIT/Kanban)
  • Co/By-Products – scrap, multi-item jobs
  • What if” scheduling
  • Capacity Planning (Machine, Crew, and Tooling)
  • Track Job Costing detail by Bucket
    (Material, Labor, Overhead(2), and Outside)
  • Track Job-status by Operation
  • Support Sub-contract/outside operations
  • Support Rework Jobs
  • Payroll integration
  • Backflush material, labor, and overheads
  • Labor reporting, Machine-hour reporting
  • Tooling requirements
  • Kitting for assemblies and sub-assemblies

Project Control Module

  • Capture Costs across the entire enterprise
  • Track budget, forecast, and actual cost by user-defined cost codes
  • Full interface to manufacturing, purchasing, accounts payable, accounts receivable, order entry, inventory, payroll, & general ledger
  • Track labor and resource cost
  • User-defined project types and cost codes
  • Multi-level % to complete analysis
  • Revenue and Invoice milestone billing
  • Retention invoices
  • Control Cost/Revenue recognition
  • Microsoft Project interface
  • Work Breakdown structures

Shop-Trak Advanced Shop Floor Data Collection Module

  • Integrated labor collection
  • Use a touch screen, keyboard, or scanner
  • Graphically oriented user interface
  • Post job, time and attendance, and indirect labor directly to SyteLine
  • Prevent logging time to unapproved operations
  • Online visual dispatch for real-time visibility of work on the shop floor
  • Charge machine time to job 
  • Supports multiple pay rates, multi-jobs
  • Team-based work crews
  • Intelligent rules-based label printing
  • Manage Kanban bins

Application Event System (Workflow) Module

  • Define and monitor events across the system
  • Route information/tasks based on business rules
  • Automate business processes
  • Deliver message via mail or to SyteLine In Box
  • Graphical view of the workflow definition

Supply Chain Management for Infor CloudSuite Industrial (Syteline)

Shipping / Receiving Module

  • Picking and packing lists
  • Delivery Orders
  • Purchase Order Receiving
  • Goods Received Notices 
  • Available to Ship reporting
  • Purchase Order Requisitions with approval limits
  • Regular/Blanket Purchase orders
  • Change Orders
  • Purchase Order tolerance management
  • EDI for inbound and outbound transactions
  • Improved supply chain management

Customer Relationship Management for Infor CloudSuite Industrial (Syteline)

Customer Service / Order Entry/CRM Module

  • Real-time Promise Date calculation (CTP/ATP) based on material, labor, and machines needed
  • Ability to determine why late and bottlenecks 
  • Centralized and decentralized order entry
  • Regular/Blanket Orders
  • Credit management
  • Intelligent pricing by volume, item, contract, and matrix
  • Hard reservation to customer order
  • Customer Return Material Authorizations (RMA)
  • Progressive billing
  • Sales and booking analysis
  • 3 Tier Customers (Corp – Bill To(s) – Ship To(s))
  • Drop Shipping by order/line/release
  • Split commissions by order/line
  • Ship Early/Partial processing
  • Link to Job, Inventory, PO, and Transfer Order
  • CRM includes Prospects, Opportunities, Tasks, Sales Contacts, and Lead Management

Field Service Management Module

  • Field Services
  • Depot Services
  • Service and Repair orders
  • Incident management
  • Service contracts
  • Warranty contracts
  • Knowledgebase
  • Resource scheduling
  • Skill/certification/location matching
  • Unit Configuration: as built, as-repaired
  • SRO (Service Repair Orders)
  • Manage exchanges, loaners, rentals, 
  • Track Warranty claims
  • Preventative maintenance order support
  • RMA support
  • Time and expense tracking
  • Equipment meter
  • Service History
  • Mobile Data collection support

Additional Capabilities for Infor CloudSuite Industrial (Syteline)

Human Resources

  • Track Employees and Applicants
  • Benefits management
  • Track skills, training, experience, injuries, etc
  • Track vacation/sick leave
  • Position History
  • Payroll
  • External payroll interface


  • Translated into multiple languages, including Screens, Reports, Help, and Manuals
  • Separate recording of currency gain/loss
  • Flexible currency formatting
  • Payment Authorization
  • Letters of Credit
  • VAT with voucher Pre-register
  • Fixed-rate of exchange for key business documents
  • Multination taxation
  • Deliver Orders
  • Goods receipt notices
  • Alpha-numeric document numberings
  • Localization of statutory requirements
  • Inter-site/Intra-site transfers
  • Location-based, linked Planning
  • In-transit material tracking
  • Flexible financial consolidation and reporting

Intuitive User Interface

  • Microsoft-compliant user navigation
  • Explorer-like User interface
  • Ease of User Interface personalization
  • One-click export of data to Excel
  • Auto-launch email from selected forms
  • Web-based on-line help

Multi-Site, Multi-Plant

  • Inter-site/Intra-site transfers
  • Location-based, linked Planning
  • In-transit material tracking
  • Flexible financial consolidation and reporting
  • Automatic Inter-Company eliminations

Quality Control

QCS Supplier, In-Process, Customer, Enterprise


  • Receiving/Receiving inspection
  • Measure supplier performance
  • Vendor Returns (RMA)
  • Monitor Vendor approval/status

In Process

  • Production inspection/disposition
  • Track by Serial during production
  • Report the cost of Scrap


  • Outbound shipping requires QA
  • Customer RMA directed to Quality
  • Customer Complaints – voice of the customer


  • Track Quality incidents (safety, audit results…)
  • Change Management (define, review, approve)
  • Web portal provides enterprise visibility of quality events, status, activity, and metrics.
  • Web portal-based document management
  • Web portal data is synchronized with SyteLine 

Core Functions

  • Quick kiosk-style reporting of Quality Issues
  • Non-Conformance Management
  • Corrective Action Reporting
  • Cost of Quality
  • Gage management
  • Record inspection results, defects
  • Automated Quality Tag printing

Reporting and Analysis

  • Embedded Crystal Reports Professional
  • Over 400 Standard reports
  • Single-click export of forms to Excel
  • Flexible, query-based report formats
  • Standard forms for many business documents
  • Customer & Vendor business document profiles
  • Deliver business documents by print, email, fax

SyteLine Data Collection

  • Simple web-based user interface
  • Supports material, labor & machine transactions
  • Receiving, shipping, transfers, and returns
  • Material and Job issues, moves & receipts 
  • Cycle Count and Physical Inventory
  • Time and Attendance
  • Real-Time integration with SyteLine
  • On-Line validation as information is entered.

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