Epicor Social Enterprise (ESE) is a collaboration solution that provides a fundamental shift in the way organizations collaborate around a project, a customer incident, a quality issue, a procurement challenge, or a planning event. It enables people to fully engage within their businesses and leverage their ERP data in the process to make more informed decisions. Online social engagement reduces the frequency of company meetings, improves the speed of decision making, and ultimately drives a new level of business efficiency. Fully embedded within Epicor ERP to deliver easier access to business information, Social Enterprise fosters cross-company collaboration by bringing social media concepts and contextual ERP information together in a single tool. This allows people to share information with each other, working together to solve problems (crowd sourcing), whilst building up a knowledge base repository in which good ideas are never lost. Because it is an embedded component of Epicor ERP, ERP users already have the know how to subscribe and unsubscribe to the information relevant to their role in the business.