ERP Case Study

GCON

Location Phoenix, AZ, USA
CMiC Construction ERP Case Study - GCON

The Company: About GCON

GCON is a general contractor and full-service construction management firm delivering value-based services across the US. Known for forging dedicated partnerships and building highly specialized teams, GCON approaches every project as a solution driver, advancing customer goals and elevating the construction experience at every level. 

The firm’s expertise spans a broad range of sectors, including Construction Management, Design-Build, Mission Critical, Critical Environments, Aviation, Healthcare, Industrial, Education, Government, Retail, and Tenant Improvement. Over a 10-year span, GCON grew from $58M to $700M in revenue and 52 employees to 300, a more than 12X increase in revenue and nearly 6X increase in headcount.

The Situation: Limited Scalability

GCON was facing several operational challenges common to growing contractors. Operations ran in silos, with accounting, field data, and project management living in disconnected systems. Processes that should have been straightforward turned fragmented. The gaps got filled with manual workarounds and patched-together spreadsheets. The result was a team spending more time managing the workarounds than the work itself, which was hindering their ability to scale.

The Solution: CMiC Construction ERP

GCON implemented CMiC across both financial and project management functions, with a deliberate focus on building a platform configuration that would serve the company’s future state, on top of its needs at the time of deployment.

The Results: CMiC Construction Implementation Benefits

  • Revenue increased from $58 million (2017) to $700 million (2026).
  • Revenue CAGR of approximately 32% from 2017 – 2026.
  • Workforce grew from 52 employees (2017) to 300 employees (2026) while operating on a single ERP platform.
  • Approximately 9,000 invoices are processed annually through CMiC Image Manager, automated approval workflows, and integrated partner solutions, eliminating previously paper-based processes.
  • Reduced subcontractor change-order cycle times by approximately 50% through CMiC and DocuSign integration.
  • CMiC APIs support 68 active dashboards which are being used by 60 employees for self-service access to project and financial reporting.

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