Fishbowl Advanced ERP

Fishbowl offers several CRM features that benefit manufacturers in managing client interactions and improving relationships:

Client Database

• Maintain a centralized database of client information.
• Search and track contact details, purchase history, and communication history.

Customer Segmentation

• Tailor segmented lists to be based on criteria like purchase history, location, or industry.
• Enables targeted marketing and personalized communication for improved service.

Task Management

• Assign tasks related to client interactions and track their completion.
• Improve organization and collaboration within the sales team.

Integration with Marketing Tools

• Integrates with marketing automation software for seamless marketing campaigns.
• Supports lead generation and nurturing efforts.

Support and Case Management

• Manage support cases, inquiries, and requests.
• Ensure timely resolution of issues.

Fishbowl’s CRM features enable manufacturers to build stronger relationships with their customers, streamline sales processes, and provide better customer service. Manufacturers can enhance customer satisfaction and loyalty by comprehensively viewing customer interactions and needs.