Field Workforce Benchmarking Project

This white paper shows how top-performing utilities are optimizing field workforce operations through intelligent planning and scheduling. 

Drawing on industry data and real-world case studies, the report highlights the widening gap between leaders, who are improving first-time fix rates, reducing travel time, and lowering costs, and lagging organizations that still rely on manual processes. 

IFS’s AI-powered Planning and Scheduling Optimization (PSO) platform empowers utilities to overcome modern challenges in workforce deployment and sustainability.