ERP Case Study

Ken’s Foods

Location USA
SYSPRO Case Study - Ken's Foods
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Ken’s Foods Case Study by SYSPRO ERP

The Company: About Ken’s Foods

A family-owned business, Ken’s Foods was established in 1958 out of a restaurant called Ken’s Steak House in Framingham, Massachusetts. The restaurant became known for its delicious salad dressings, and today Ken’s Foods manufactures over 300 products across its retail and food service industry product lines.

The Situation: Scale Growth

The Ken’s Foods leadership team realized that the company required a system with the capability to scale in line with its ongoing growth.

The Solution: SYSPRO ERP

The team looked at a number of systems before selecting the fully-integrated SYSPRO Enterprise Resource Planning (ERP) solution. 

When we looked at the features, functionality, modules, and capability that were brought to the table, as well as the interface our staff would be using, we felt that SYSPRO was the better fit,” says Art Sebastiano, Chief Information Officer of Ken’s Foods. Quite simply, it was the purest food manufacturing product on the
market.”

The Results: SYSPRO ERP Implementation Benefits

With the integrated SYSPRO solution, Ken’s Foods is able to slice and dice
information, and this leads to recommendations for operational as well as
strategic enhancements. With the previous system, this was difficult to achieve.

Why SYSPRO?
For the implementation, Sebastiano elected to partner with Crawford Software, an experienced SYSPRO value-added reseller and a company which he had worked with for several years. Crawford brings a methodology and an approach that delivers tangible benefits, and they also have a true desire to help their clients be successful,” he says.

Meeting the Need for Growth
Ken’s Foods’ legacy applications were not integrated; rather, the company had evolved into a situation of having multiple silo systems that were loosely tied together. There was a distinct need for a company and a solution that could handle its current volumes as well the future volumes anticipated with continued growth.

As it is an integrated solution, SYSPRO allowed us to shift from just doing daily tasks to performing meaningful analytics so that we can measure our changes and see the results,” Sebastiano says. We can now do analysis around where and how information is being consumed, what the associated
costs are, what improvements can be made, how to measure our changes – and then see the results.”

Looking to the Future
Sebastiano says SYSPRO offers Ken’s Foods a standard set of features that enable new employees to quickly make a positive contribution to the company.

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