About the Company
AMCO Proteins, a specialty proteins manufacturer, was using technology to run their business much like other manufacturing companies in the United States: by heavily customizing independent pieces of software to deliver specific capabilities. While the company was able to ‘get by’ for a few years, gaps in their process were becoming more prominent as the complexity of the business developed.
“We are very uncomfortable with bolt-on modules,” said Adam Cabot, CEO of AMCO Proteins. “Between the management of different modules for ERP, CRM, and maintenance, and manually inputting data into Excel for QC, formulation, and scheduling, our processes were beginning to cause disruption to our business. It couldn’t keep up with business development.”
The manufacturer also has two sister companies which expands their industry focus: American Custom Drying, a toll manufacturer; and R‑Kane Nutritionals, a B2B nutrition company.
AMCO realized that in order to grow both strategically and organically, they needed to find an ERP solution that would significantly reduce their reliance on multiple systems and provide the flexibility to support future business acquisitions.
Upon evaluation, the team unanimously agreed that Deacom’s comprehensive ERP solution would answer all of their critical business needs.
Rather than relying on the forced cooperation between a base ERP system and independent CRM, WMS, Formulation, and quality control modules, Deacom’s rich functional foundation encompasses it all for AMCO. It provides the company with the tools to centralize their entire business operations and gain control over ERP costs by eliminating the need for heavy customizations that restrict scalability.
Together, these factors contribute to a more seamless integration of new businesses. “With other ERP systems, you need to pay for entirely new implementations and shared resources,” he noted. “With DEACOM, the foundation is already in place so expanding our portfolio is not only much simpler, but also allows us to do it at a reasonable cost.”
With a customer base consisting of industry leaders in the process manufacturing industry, Deacom has proven their ability to support AMCO’s growing portfolio of business lines. As the manufacturer continues to expand their footprint, integrating the new AMCO businesses into existing operations is seamless.
“Since acquiring R‑Kane Nutritionals, it is clear that they will be using parts of DEACOM that our other business units will not,” said Cabot. “In the end, I believe we will end up using 100% of the entire system mixed throughout the different companies, yet we will all experience one interface, one login, and one support team.”
With a guaranteed fixed-price implementation, AMCO was able to complete the digital transformation without encountering any unanticipated costs. “We really liked that and Deacom honored their promise throughout the entire process,” said Cabot.
Together, Deacom and AMCO identified opportunities to strengthen operations through stronger process control. With a team of in-house ERP and manufacturing experts, Deacom was able to provide a detailed level of insight into how the business can scale and reach their growth objectives.
“We were most impressed with the Deacom team’s ability to go deep into the manufacturing process and our business needs,” he continued. “We weren’t dealing with bean counters. We were working with and leaning on people who really understood the manufacturing process.” This level of insight was particularly useful in identifying a standardized set of processes to be used between the different business entities. This includes order entries, inventory management, purchase order processes, production transactions, inter-company transfers, and accounting procedures which now all have uniformity.
The most significant enhancement of this implementation was developed to deliver heightened flexibility within production scheduling. AMCO regularly runs production jobs lasting multiple days and shares equipment between the vastly different companies. Therefore, the teams realized significant value in creating a flexible production scheduler. Within this tool, AMCO can create full production jobs and move them around a “test calendar” to determine the most efficient process and without ever impacting the live schedule. Once the user is secure in their decision, the production job can be moved to the main schedule to be applied immediately.
This level of insight was particularly useful in identifying a standardized set of processes to be used between the different business entities. This includes order entries, inventory management, purchase order processes, production transactions, inter-company transfers, and accounting procedures which now all have uniformity.
Results & Benefits
Since being live on DEACOM, AMCO has already seen significant value with improved visibility into business performance. Previously, the company relied on spreadsheets and handwritten notes of production runs, downtime, uptime, and yields. This information was then manually entered into spreadsheets to create graphs and PowerPoint presentations – a time-consuming and unsustainable method.
AMCO has introduced a higher level of process control to ensure finished goods are produced the right way, every time. When managing vastly different orders for three separate companies, quality control checkpoints and standardized procedures are critical.
“Deacom’s impressive implementation success rate and loyal customer base contributed significantly to our commitment to not only the software, but the company,” Cabot continued. “By choosing Deacom as our comprehensive ERP partner, we are now well positionednto compete on higher grounds with bigger players.”
Deacom, Inc. is the producer of DEACOM ERP, a comprehensive ERP platform with the industry’s largest functional foundation. As the artisans of ERP software, Deacom builds functionality that specifically resolves the complex challenges of manufacturers and distributors. With a focus on constantly evolving the software, critical business functionality is developed by Deacom into the base platform. This provides a unique opportunity for customers to increase operational efficiency and decrease the total costs of ERP ownership. The company’s headquarters is located in Chesterbrook, Pa.