Epicor for Distribution (Prophet 21)

CRM

Epicor software facilitates lead generation tools that your sales team can use to manage their pipeline and up-sell to customers. Contact management goes beyond maintaining customer addresses and phone numbers, to tracking customers’ buying habits so you can anticipate their needs. Finally, CRM includes marketing capabilities. These tools allow you to fax and e‑mail from the solution, generate lead generation call lists, and, most importantly, manage call center activity, enabling you to increase your customer base at a minimal cost.