ERP Case Study

Big Agnes

Location Steamboat Springs, Colorado USA
NetSuite ERP Case Study - Big Agnes
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Big Agnes Case Study for Netsuite ERP

The Company: About Big Agnes

The Situation: Scalable Solution

Big Agnes learned what so many other fast-growing small companies have: a business can only run on QuickBooks and Excel for so long. The maker of high-end camping gear needed a more scalable solution, one that would replace its time-consuming manual processes with integrated, cross-functional data, and that would enable it to ditch its paper-based customer support processes and deliver a top-notch customer experience.

The Solution: NetSuite ERP

Ready to Innovate with NetSuite

Choosing NetSuite’s unified cloud platform over the likes of SAP Business ByDesign and Microsoft Dynamics GP has cleared Big Agnes’ path to innovation and growth. The company was swayed by NetSuite’s flexibility and scalability, as well as its popularity as an ERP platform among outdoor products and sporting goods companies. Delivering transformational impact NetSuite’s impact has been dramatic. 

The Results: NetSuite ERP Implementation Benefits

Big Agnes has doubled productivity in order and inventory management, fulfillment and accounting; freed up staff resources and avoided hiring additional people; gained real-time visibility into the business, and improved customer support quality. Poised to do business everywhere NetSuite powers the processing of orders from Big Agnes’ retail partners and its consumer-facing website, and NetSuite partner Oz Development’s OzLINK shipping solution further accelerates fulfillment. Meanwhile, NetSuite’s scalable cloud ERP has Big Agnes ready for expansion into 20 countries.

There’s no question that NetSuite has facilitated our high level of growth. NetSuite allows us to get the back office out of the way and focus on our core mission,” Chris Tamucci, Director of Operations, Big Agnes.

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