ERP Case Study

EcoBags Products

Location Ossining, New York USA
NetSuite ERP Case Study - EcoBags Products

Eco-Bag Products Case Study by Netsuite ERP

The Company: About EcoBags Products

A certified B Corporation founded in 1989, Eco-Bags Products, Inc. is supported in its eco-friendly mission by the Net​Suite​.org corporate citizenship program. Free and discounted licensing through Net​Suite​.org helps Eco-Bags Products focus on expanding operations and cleaning up the planet one bag at a time.” NetSuite scalability has supported the growth of the ECOBAGS® brand across thousands of retail partners, including Whole Foods, Nordic Naturals, and Walgreens, and more than a dozen countries in Europe and Asia.

NetSuite Site Builder enables password-protected B2B e‑commerce and direct-to-consumer sales, integrated natively with financials, inventory and order management, and CRM. NetSuite’s multi-location inventory capabilities provide visibility and control across four warehouses in New York, Connecticut, and California.

The Situation: Managing Leads

Incompatibility between QuickBooks and a Mail Order Manager application used by a fulfillment partner posed problems for inventory and fulfillment. Eco-Bags Products struggled with manual processes in managing leads, sales orders, and invoicing. Eco-Bags Products did not want the cost and complexity of installing on-premise ERP software and servers to handle its growing business.

The Solution: NetSuite ERP

NetSuite’s cloud business management solution was viewed as ideal for any time, anywhere access over Apple Macintosh notebooks. The Net​Suite​.org corporate citizenship program offered attractive free and discounted licensing to channel resources into the business mission. Eco-Bags Products uses an electronic data interchange (EDI) solution from NetSuite partner B2BGateway to automate transactions with large retail customers.

The Results: NetSuite ERP Implementation Benefits

NetSuite has helped Eco-Bags Products streamline and grow its custom work business, producing custom cuts and graphics for thousands of buyers, including Williams-Sonoma, Pepsi, Staples, and others.

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