Eco-Bag Products Case Study by Netsuite ERP
The Company: About EcoBags Products
A certified B Corporation founded in 1989, Eco-Bags Products, Inc. is supported in its eco-friendly mission by the NetSuite.org corporate citizenship program. Free and discounted licensing through NetSuite.org helps Eco-Bags Products focus on expanding operations and “cleaning up the planet one bag at a time.” NetSuite scalability has supported the growth of the ECOBAGS® brand across thousands of retail partners, including Whole Foods, Nordic Naturals, and Walgreens, and more than a dozen countries in Europe and Asia.
NetSuite Site Builder enables password-protected B2B e‑commerce and direct-to-consumer sales, integrated natively with financials, inventory and order management, and CRM. NetSuite’s multi-location inventory capabilities provide visibility and control across four warehouses in New York, Connecticut, and California.
The Situation: Managing Leads
Incompatibility between QuickBooks and a Mail Order Manager application used by a fulfillment partner posed problems for inventory and fulfillment. Eco-Bags Products struggled with manual processes in managing leads, sales orders, and invoicing. Eco-Bags Products did not want the cost and complexity of installing on-premise ERP software and servers to handle its growing business.
The Solution: NetSuite ERP
NetSuite’s cloud business management solution was viewed as ideal for any time, anywhere access over Apple Macintosh notebooks. The NetSuite.org corporate citizenship program offered attractive free and discounted licensing to channel resources into the business mission. Eco-Bags Products uses an electronic data interchange (EDI) solution from NetSuite partner B2BGateway to automate transactions with large retail customers.
The Results: NetSuite ERP Implementation Benefits
NetSuite has helped Eco-Bags Products streamline and grow its custom work business, producing custom cuts and graphics for thousands of buyers, including Williams-Sonoma, Pepsi, Staples, and others.