ERP Case Study

Custom Cubes

Location British Columbia, Canada
Priority ERP Case Study - Custom Cubes

The Company: About Custom Cubes

Custom Cubes modifies shipping containers and transforms them into custom modular structures: from simple storage solutions to fully finished work and living spaces. 

Founded by Mike Ouellette and Brent Nelson, the company serves clients across British Columbia with high-quality design and fabrication processes, cost-effective delivery services, and projects that fit client needs, budgets, and timelines.

The Situation: Limiting Growth

Custom Cubes faced critical operational challenges that were limiting their growth and putting profitability at risk:

  • Restrictive systems couldn’t handle unique container specifications or allow bill of materials customization
  • Slow quoting processes constrained sales capacity in a market where response speed determines who wins business
  • Inability to accommodate mid-production changes meant refusing profitable modifications or risking delays
  • Risk of unprofitable quotes without accurate, real-time costing

The Solution: Priority ERP

Custom Cubes selected Priority ERP to modernize their quoting, production, and inventory management processes:

  • Automated profitability assurance tying every quote to accurate costs and bills of materials
  • Live inventory visibility enabling profitable mid-production changes without impacting fabrication
  • Reusable component library with thousands of mix-and-match parts for instant quoting
  • Real-time quoting with live bills of materials, cost estimates, and pricing during customer conversations
  • Automated version control that documents iterations and converts lost opportunities into closed sales

The Results: Implementation Benefits with Priority ERP

Priority ERP transformed quoting from a bottleneck into a competitive advantage, enabling Custom Cubes to pursue three times more business opportunities while ensuring every project is profitable.

  • 3x increase in quoting capacity: sales team pursues three times more opportunities with same headcount
  • Direct sales wins from version control: closed deals that would have been lost without flexible quote management
  • Thousands of reusable parts built: configurations that required hours to estimate now quote instantly
  • 100% quote accuracy: every quote tied to real-time costs, eliminating unprofitable projects
  • Mid-production changes converted to revenue: accommodated profitable modifications competitors must refuse

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