Services & Support for Microsoft Dynamics AX
Microsoft Dynamics AX ERP software service plan benefits range from basic, self-support resources to personalized account management. Tiered plans include multiple support options such as unlimited online training, support calls, access to upgrades and updates, and access to a technical and support portal. When personalized one-to-one support is required, Microsoft Dynamics AX support professionals can handle most requests immediately. And when an immediate solution isn’t available, guaranteed response times ensure that issues are resolved promptly.
Microsoft Dynamics AX support options provide the flexible, industry-leading support required to enable users to quickly address technical issues, expand professional expertise, and maximize return on investment (ROI).
The following features are included in all levels of Microsoft Dynamics AX tiered plans:
Tax and Regulatory Updates
Unlimited Online Training
Cold Backups for Disaster Recovery
Extended Hotfix Support
Microsoft Dynamics Lifecycle Services