SAP S/4HANA
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Customer Relationship Management for SAP S/4HANA
SAP’s Customer Management Module is an integrated information system providing manufacturers with flexible and complete Customer Relationship Management tools for service order processing, sales, and marketing.
Service Order Processing Functionality Includes
- Service order offers
- Ad-hoc service requests, including categorization and checklists
- Service orders
- Service level agreements (SLA) and routing
- Spare parts and availability checks
- Service order feedback
Sales Order Management Functionality Includes
- Activity management
- Opportunity management
- Lead management
- Offer and order management
SAP S/4HANA Modules
- Materials Management for SAP S/4HANA
- Sales & Order Management for SAP S/4HANA
- Financial Management for SAP S/4HANA
- Production Management for SAP S/4HANA
- Supply Chain Management for SAP S/4HANA
- Customer Relationship Management for SAP S/4HANA
- Additional Capabilities for SAP S/4HANA
- Services & Support for SAP S/4HANA
