The Encompix Help Desk is available via telephone, fax or email. Encompix can also dial into your system remotely to resolve any problems without the need for onsite consulting expenses.
Unlike most support organizations, Encompix uses a "touch and hold" method rather than a "front line-back line" method. This means that your initial Encompix contact person will manage your issue all the way through to its resolution. You won't waste time communicating your issue repeatedly as it is handed off from one level to another.