Services & Support for JobBOSS Shop Management Solution
Provide 24⁄7 service and support to customers through a customer portal providing detailed information regarding quotes and order status to the level that is determined by your company. Customers can review order dates or drill down into the detail of current operation and material status. Greatly reduce customer inquiries by granting access based on user login to this customer self-service portal option.
Every shop is unique. The versatility of JobBOSS allows for each license to be tailored to your specific needs. Our custom development team can assist with select modifications as well as data migrations, data imports and 3rd party integrations.
Training and Education
JobBOSS training team provides a variety of training options based on each company training needs.
With classes offered all over the United States and Canada, regional classroom trainings offer a variety of classes specifically designed around a user’s role and skillset. It is not one size fits all. The 2‑Day Job Control Workshop is a greatboot camp for new users, while our more focused 1‑Day classes are great for specialized roles and intermediate to advanced users.
Live online instructor led classes offer role specific hands-on training for customers. Each session encourages attendees to ask questions, interact with other JobBOSS customers, and participate in instructor overseen labs. Users leave these sessions having learned, demonstrated, and able to apply their knowledge directly to the software.
On-Demand Video Tutorials
We have training when you need it. With hundreds of short online video tutorials available through our customer portal 24⁄7, you can learn at your own pace. Whether you have a specific question or are looking to obtain general knowledge, you can find answers here.
On-site and remote consulting is a great way to learn the ins and outs of JobBOSS and how they apply to your business. Our experienced consultants personalize each training around your company’s specific needs and find the solutions you are looking for.
Have a question while using JobBOSS? Pressing F1 will bring up help guides that are relevant to the page you are on, quickly finding the solution. These solutions can then be favorited or bookmarked for later use.
This database comes with all JobBOSS installations, it comes with artificial customers, vendors, materials and jobs so users can practice without tampering with company information.